TERMS & CONDITIONS
Metoni Logistics is a trading name of White Distribution Ltd. The full business details can be found at the bottom of these terms and conditions. For the rest of this document, White Distribution Ltd t/a Metoni Logistics will be referred to as 'the company'.
1.1 It is not necessary to register with us in order to view any part of this website.
USE OF WEBSITE
1.3 You may print pages from this website but must not download or copy material from this website without our prior written consent. All images are copyright protected and MUST NOT be copied.
1.4 All reasonable measures are taken by us to ensure that this website is operational all day, every day. However, occasionally technical issues may result in some downtime and accordingly we will not be liable if this website is unavailable at any time.
1.5 Where possible we always try to give advance warning of maintenance issues that may result in website down time but we shall not be obliged to provide such notice.
LINKS TO AND FROM OTHER WEBSITES
1.6 Throughout this website you may find links to third party websites. The provision of a link to such a website does not mean that we endorse that website. If you visit any website via a link on this website you do so at your own risk.
1.7 Any party wishing to link to this website is entitled to with permission only and to do so provided that the conditions below are observed:
(a) you do not seek to imply that we are endorsing the services or products of another party unless this has been agreed with us in writing;
(b) you do not misrepresent your relationship with this website; and
(c) the website from which you link to this website does not contain offensive or otherwise controversial content or, content that infringes any intellectual property rights or other rights of a third party.
(d) the link is from a site that is relevant to our business (the company).
(e) is not hidden or misrepresent the company.
1.8 By linking to this website in breach of clause 1.7 you shall indemnify us for any loss or damage suffered to this website as a result of such linking.
1.9 If the company feels that any link to the website breaches any clause above, we reserve the right to:
(a) Request removal, either from the linking website owner, or hosting company.
(b) Request that Google, or any other search engine disavow the link to our website.
(c) Seek damages for any loss of reputation or fall in search engine ranking as a direct result of such link.
1.10 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and / or up to date.
1.11 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
1.12 Images for illustration purposes.
EXCLUSION OF LIABILITY
1.13 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.14 We do not accept liability for any loss (including consequential) or damage that you suffer as a result of using our services.
1.15 The relevant level of insurance cover will depend on the service selected. Standard terms for domestic freight covers a limited liability of £1300 per tonne and international road freight is 8.33 S.D.R. (Special drawing rights) per kilogram of weight based on CMR terms. Marine cargo insurance is not included. Air freight insurance is not included. Insurance can be quoted separately upon request.
1.16 The standard insurance cover noted in 1.15 should be a back up to your own goods in transit insurance cover. We highly recommend you have a separate good in transit policy or marine cargo insurance for any freight movement.
1.17 All prices exclude V.A.T
1.18 VAT will be charge at the prevailing UK rate (currently 20%), unless the service is zero rated.
1.19 The company reserves the right to refuse any freight movement. We may refuse for one of the following reasons, however this list is not exhaustive:
i/ Error with pricing, service information or any promotion
ii/ We are unable to process payment
1.20 If you wish to cancel a freight booking, you may incur a wasted journey fee. This amount will be advised if necessary.
CHANGE TO SERVICES
1.21 The company reserves the right to change services without notice.
1.22 Next day or same day delivery is not a guaranteed service. Delays sometimes occur and we cannot be held responsible for such delays.
1.23 Depending on the service selected, if we are unable to make delivery due to access restrictions (whatsoever) or the location being closed, we reserve the right to make an additional charge for failed delivery / wasted journey / re-delivery. Failure to make prompt payment (time scale to be defined if applicable), will result in additional charges being made. This may include, but not limited to, storage of the goods.
1.24 If the vehicle is delayed at the collection or delivery location, waiting time charges will apply. Typically for large trucks, this will be £50 per hour or part thereof, after the first hour.
1.25 No refunds will be made for non delivery / lost items sent via Royal Mail delivery services. This includes returns such as 'not called for'. This list is not exhaustive.
1.26 Delivery time estimates are approximate and cannot be guaranteed.
DAMAGES / SHORTAGES
1.27 Any damage / shortage must be reported at the time of delivery and should be noted on the delivery note / electronic receipt. All shortages or damages must be reported in writing within 3 working days of receipt to the company based on a claused proof of delivery. After this time a claim cannot be made.
1.28 Credit accounts are subject to approval by the company and can be applied for upon request. The company's credit account form should be completed including trade references.
1.29 Subject to approval, payment terms for credit accounts is strictly 30 days from invoice date, unless agreed in writing otherwise.
1.30 Payments made by online payment using debit / credit card are subject to a 3% surcharge.
1.31 If payments made by debit / credit card are later queried (sometimes known as chargeback), the outstanding amount will become immediately due for payment. The company reserves the right to pursue the customer for the funds and if necessary take legal action to recover the amount. Any additional costs incurred by the company to recover the amount or incurred from merchants, will be passed onto the purchaser. This includes, but not exclusively, chargeback fees.
1.32 If invoices are not paid within the terms, including additional charges as notified, as outlined on the invoice, the company reserves the right to seek recovery of the outstanding amount(s). This could include legal proceedings. Any additional costs incurred through the process of recovering the debt, will be pass onto the debtor.
1.33 We reserve the right to lien on goods due to late / non-payment for our invoices. The company reserves the right to sell goods in its possession in an attempt to recover all or part of the outstanding debt. If the debt is not cleared following the sale of goods, the balance of the outstanding debt would still be due for payment by the customer. Additional charges could be incurred due to the recovery as per 1.32.
TAX / DUTIES
1.34 The customer is liable for all taxes and duties for imports from outside the UK (where applicable). Destination local charges would depend on the agreed shipping terms.
1.35 The company sends out regular newsletters giving service updates and company news. You will automatically receive this via email if you add your email address into the 'Newsletter signup' box. At any time you can unsubscribe to this newsletter by clicking within the email or otherwise send us an email with the title 'Unsubscribe' to email@example.com.
1.36 The company reserves the right to contact you about freight bookings, quotes or pending freight bookings even if you have unsubscribed from our email communication.
1.37 The company reserves the right to use any comments you make to us in any correspondence / reviews you leave about our services on any platform. These may be added to our site. We will not publish your name and business details without your prior permission.
1.38 The company reserves the right to raise additional charges when freight dimensions (including weight) have been under declared.
1.39 If the charges raised in 1.38 are not paid within the terms set-out on the invoice, further charges may be raised. This could be for, handling, storage and re-delivery. Note this list is not exhaustive.
LAW and JURISDICTION
The company periodically reviews and updates these terms and conditions. You should check them before placing every booking as you agree to these terms with every order.
Our business’s name is: White Distribution Ltd t/a Metoni Logistics
Our registered business address is: Unit 3A Redwall Close, Dinnington, Sheffield, S25 3QA
Our VAT registration is: GB116656020
Our company registration number is: 07043019
Our contact details are:
Phone: 0114 442 0216